Polityka zwrotu kosztów

Thank you for your support and trust—your satisfaction is our sole commitment. If you are not fully satisfied with your purchase, we are here to assist you at any time.

We offer returns within 30 days from the date of delivery (based on the logistics confirmation date).

Return Conditions: Items must be in their original, unused condition, with no signs of washing, damage, and all original tags must remain intact.

Please inspect your package immediately upon delivery. If you encounter any of the following issues, contact us within 48 hours:

The item was damaged during shipping

The received item does not match your order (incorrect item sent)

The item has a manufacturing defect

Resolution: We will cover all return shipping costs for these cases and arrange for an expedited replacement or full refund.

To ensure efficient refund processing, do not return items without prior communication:

Contact Customer Service: Send an email to our official address, providing your order number and reason for return (include clear photos for quality issues)

Obtain Authorization: Our team will review your request within 24 hours and send you a Return Merchandise Authorization (RMA) with detailed instructions

Arrange Pickup: For eligible returns, we will provide a prepaid shipping label or coordinate a courier pickup—you will not be responsible for return shipping fees

Send the Package: Pack the item securely and hand it over to the courier

Inspection Timeline: We will complete the quality inspection within 3-5 business days after receiving the returned item

Refund Method: Once approved, the refund will be automatically credited back to your original payment account

Processing Time: Refunds typically arrive within 10 business days. If you do not receive your refund after 15 business days, please check with your card issuer or contact us for a transaction reference number

If you have any questions about returns or refunds, feel free to reach out for support:

Official Customer Service Email: FunSeatService@outlook.com

Response Commitment: We promise to reply to all inquiries within 24 hours on business days